Product Availability Because many of our items are overstock or seasonal items and because of high product demand and order volume we cannot guarantee that any item will remain in stock even if it appeared on the web site at the time of your order. Our order processing staff works diligently to stay ahead of manufacturing trends to insure product availability. However, products are never guaranteed in stock and may become unavailable after you place an order.If your credit card has already been charged for the purchase and your order is cancelled, CampMoreOften.com shall immediately issue a credit to your credit card account in the amount of the incorrect price. Discontinued or Out of Stock Items If an item is found to be out of stock, discontinued, or otherwise unavailable after an order has been placed, a refund, including any applicable shipping and handling, will be processed and you will be notified via the E-mail address you provided at the time the order was placed. If no E-mail address is provided, you will not be notified of the refund and will only see the credit on your monthly account statement. On some orders, we may, at our discretion, choose to ship the majority of quantities ordered and issue a refund for any remaining unshipped quantities. Typos In the event content on the Website contains incorrect information, or a product is listed at an incorrect price, due to typos or error in pricing information, CampMoreOften.com shall have the right to refuse or cancel any orders placed for products listed at the incorrect price. CampMoreOften.com shall have the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is cancelled, CampMoreOften.com shall immediately issue a credit to your credit card account in the amount of the incorrect price.
Cancelled Orders Once an order has been placed with the online warehouse via the internet, it can only be cancelled if it hasnt yet been shipped to its final destination via the online warehouse or a manufacturers warehouse. If an order is cancelled, regardless of whether or not it has been shipped, it will incur, on certain items, at the discretion of the warehouse, a restocking fee of up to twenty percent (20%) of the order total plus any shipping and/or handling charges that may apply. Refused Shipments and 3rd Attempts If any order is returned as being refused by the recipient, or if any order is returned because, after 3 attempts, the shipment was determined by the freight carrier to be undeliverable, the order will be cancelled and refunded. No shipping and handling will be refunded and the order will incur a 20% restocking fee. If you still wish for the order to be fulfilled you will need to place a new order with the online warehouse with accompanying payment. Damaged Shipments Damaged shipments from handling must be claimed with the freight carrier. If any cartons are missing or damaged, be sure to note this on the freight bill. If you notice concealed damage after the driver has left, keep all the packing and call the freight carrier to return and inspect the damage and file a claim. CampMoreOften.com is not responsible for damage caused by the freight carrier. Manufacturers Defects If a product appears to have a manufactures defect, first review warranty repairs information below. If you need further instructions, please email us at moreinfo@campmoreoften.com for instructions. Do not return products to us without first calling to receive instructions. If an item is to be returned to us due to manufactures defect, you must first receive a Return Authorization Number. No packages will be accepted without a Return Authorization Number written clearly on the package.
Return Merchandise Policy Permission for any return merchandise must be secured from our return department. For questions about returning merchandise email us at returns@campmoreoften.com. The return of non-defective merchandise, when authorized, may incur 20% re-stocking fee (of the order total), at our discretion. No packages will be accepted without a Return Authorization Number written clearly on the package. No returns will be authorized after 14 days from the receipt of shipment. In some cases returns will be authorized up to 28 days, depending upon the product. Consumer must obtain return authorization before that time. Most products will be subject to a 20% restocking fee after 10 days from the receipt of shipment. Once a return has been authorized by our return department, you should: 1. Return the item to the address given to you by our return department. 2. Write the Return Authorization Number clearly on the box or package. 3. Keep your shipping records for proof of shipment in the event of loss of returned merchandise. Returns shipped via U.S. Postal Service (U.S.P.S.) or with a value of over $100.00 should be insured. We can not be held liable for return merchandise that does not reach our return department. We will notify you via E-mail of your refund once we have received and processed the returned item. You can expect a refund in the same form of payment originally used for purchase within 14 to 21 business days of our receiving your return. We can refund shipping costs only if the return is a result of our error. You are responsible for all freight charges on shipments that are refused or returned with no fault on our part. We are not responsible for incidental or consequential damages or losses to defective products, errors in shipping your order, or other errors. The limit of our liability is the replacement cost of any item you purchase from our company.
Freight Charges Your are responsible for all freight charges on shipments that are refused or returned with no fault on our part. We are not responsible for incidental or consequential damages or losses to defective products, errors in shipping your order, or other errors. Any damage during shipping must be settled with the carrier. See damaged policy above. The limit of our liability is the replacement cost of any item you purchase from the online warehouse. Shipping and Handling Many factors contribute to the shipping and handling costs calculated by the online warehouse database system. Primarily, shipping and handling is calculated by the total number of boxes, total order weight, final destination zip or postal code, and the items total insured value. We do our best to make sure that the shipping and handling charges accurately reflect standard UPS shipping charges. However, because product packaging, weight, and product accessories are subject to change without notice, and because UPS shipping rates are also subject to change without notice, we cannot guarantee that your shipping and handling charge will be an exact match with the UPS database.
Warranty Repairs CampMoreOften.com is not a warranty repair station, and therefore makes no express or implied warranty whatsoever with respect to any merchandise, including but not limited to the implied warranties of merchantability and fitness for a particular purpose. The only warranties provided are provided by the manufacturer and are as contained in each manufacturers package. All request for warranty information, repairs, and claims should be made directly to the manufacturer. Manufacturer's Contact Info. Please ship all repairs directly to the manufacturer to avoid delays. For more information about Warranties from a particular Manufacturer, weve supplied the following information for your convenience. Kelty Warranty/Repair Inquiries 1-866-349-7225 For your further convenience, weve also included contact information to several manufacturers. We will have more as they become available. Contact info: Slumberjack Products PO Box 7048A Saint Louis MO 63117 800 233-6283
Unsolicited Ideas CampMoreOften.com welcomes your comments, feedback, and questions about its products or Website. As a general policy, CampMoreOften.com does not accept unsolicited ideas for products or services through this Website. Your communications and other materials (including, without limitation, unsolicited ideas, photographs, drawings, suggestions, or materials) sent to this Website by e-mail or otherwise are and shall remain the sole and exclusive property of CampMoreOften.com and may be used by CampMoreOften.com for any purpose whatsoever, commercial or otherwise, without compensation to you. Credit Card Fraud Any person committing credit card fraud will be prosecuted to the fullest extent of the law. Disclaimer of Warranties and Limitation of Liability This Website is made available to users AS IS without any warranty of any kind. CampMoreOften.com makes no representations, guarantees, or warranties regarding the accuracy, reliability, confidentiality or completeness of the content (text and/or images) of this Website. CampMoreOften.com, TO THE GREATEST EXTENT PERMISSIBLE BY LAW, DISCLAIMS ANY AND ALL WARRANTIES, EXPRESS OR IMPLIED. FURTHER, CampMoreOften.com DOES NOT WARRANT OR REPRESENT THAT THIS SITE OR THE SERVER THAT MAKES IT AVAILABLE IS ERROR-FREE OR THAT THE SITE WILL BE UNINTERRUPTED OR FREE OF DEFECTS, INCLUDING, WITHOUT LIMITATION, WORMS, BUGS, COMPUTER VIRUSES, TIMEBOMBS, OR ANY OTHER SIMILAR PROBLEMS AND/OR DEFECTS. CampMoreOften.com SHALL NOT BE LIABLE FOR DAMAGES OF ANY KIND INCLUDING, WITHOUT LIMITATION, COMPENSATORY, SPECIAL, INCIDENTAL, EXEMPLARY, LOST PROFITS, LOSS OF REVENUE, AND/OR CONSEQUENTIAL DAMAGES ARISING OUT OF YOUR ACCESS TO OR INABILITY TO ACCESS THIS WEBSITE, OR YOUR USE OF OR RELIANCE UPON THIS SITE OR THE CONTENT HEREOF. IN ADDITION, CampMoreOften.com HAS NO DUTY TO UPDATE THIS SITE, OR THE CONTENT THEREOF, AND CampMoreOften.com SHALL NOT BE LIABLE FOR ANY FAILURE TO UPDATE SUCH INFORMATION. FURTHER, CampMoreOften.com IS NEITHER RESPONSIBLE NOR LIABLE FOR YOUR USE OF OTHER WEB SITES THAT YOU MAY ACCESS VIA LINKS WITHIN THIS SITE. THOSE LINKS AND OTHER RESOURCES REFERENCED ON THIS SITE ARE PROVIDED MERELY AS A SERVICE TO USERS, AND INCLUSION IN CampMoreOften.com' SITE DOES NOT CONSTITUTE AN ENDORSEMENT BY NOR AFFILIATION WITH CampMoreOften.com. Modifications to Service CampMoreOften.com reserves the right to modify in part or in whole, or temporarily or permanently discontinue this Website or any content contained therein for any reason and at anytime without notice to you. CampMoreOften.com is not liable to you or any third party for modifications, suspension or discontinuance of any services or content offered on this Website. | 
